Policies & Procedures

Our policies and procedures they displayed in each lobby. If requested we can supply a copy on disk for you.

Choochoos regularly reviews their polices and procedures in line with Government legislation and changes to routine and the environment. Parents need to understand our policies especially on important areas such as learning and teaching, inclusion and behaviour. When we review a policy you are invited to contribute.

For easy clarification we have compiled an information sheet (PDF) that highlights some main points of our policies and procedures. Please click this link.

We hold the following policies and procedures on:-

Safeguarding children

  • Children’s rights and entitlements
  • Safeguarding children and child protection (including managing allegations of abuse against a member of staff)
  • Looked after children
  • Confidentiality and client access to records
  • Information sharing
  • Uncollected child
  • Missing child
  • Supervision of children on outings and visits
  • Maintaining children’s safety and security on premises
  • Making a complaint
  • Safe sleep
  • Social networking
  • Arrival and Collection
  • Online Safety

Equality and opportunity

  • Valuing diversity and promoting equality
  • Supporting children with special educational needs
  • Local offer (SEND)
  • Achieving positive behaviour
  • Gifted and talented Transition
  • Transition
  • Bereavement and loss
  • English as an Additional Language
  • Hearing Impairment

Promoting health and hygiene

  • Animals in the setting
  • Administering medicines
  • Managing children with allergies, or who are sick or infectious (including reporting notifiable diseases)
  • Nappy changing
  • No smoking
  • Food and drink
  • First aid
  • Child sickness and illness
  • Infection control
  • Dummy policy
  • Outdoor play
  • Making up and storing milk based feeds
  • Sun safety

Suitable people

  • Staff sickness
  • Morning procedure
  • Staff lateness
  • DBS
  • Recruitment of ex offenders
  • Capability


  • Employment and staffing (including vetting, contingency plans, training and  development)
  • Induction of staff, volunteers and managers
  • Student placements
  • Recruitment procedure
  • Staff looming
  • Staff holiday entitlement
  • Staff discipline
  • Supervisions

Health and Safety

  • Risk assessment
  • Health and safety general standards
  • Recording and reporting of accidents and incidents (including procedure for reporting to HSE,RIDDOR)
  • Food hygiene (including procedure for reporting food poisoning)
  • Severe weather procedure
  • Fire safety risk assessment
  • Fire evacuation procedure
  • Pest control


  • Admissions
  • The role of the key person in the setting and settling in
  • Parental involvement
  • Working in partnership with other agencies
  • Parental responsibility
  • Home visits

Record keeping

  • Children’s records
  • Provider records
  • Privacy notice
  • Record management